Yay.com

Yay.com Business VoIP

Yay.com Business VoIP transforms your smartphone into a powerful business phone, enabling HD VoIP calls from anywhere at a fraction of mobile operators' costs. Effortlessly connect with colleagues and customers using features like preferred outbound caller ID, click-to-call from call logs, call recording, and integration with your address book for seamless communication.

Designed with simplicity and flexibility in mind, the Yay.com app offers a wide range of advanced functionalities including conference bridges, customizable welcome messages, customer phone menus, music on hold, call recording storage, advanced routing, and call queuing. Join thousands of customers who trust Yay.com daily to make millions of business calls, ensuring professional and efficient communication wherever you are. Check operational status anytime at https://status.yay.com.

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By:: YayYay Limited
Downloads:: 11,988+ 43
Rating:: 2.80
(54)
Version:: 5.3.21 (Last updated: 2025-02-11)
Version code:: 257
Creation date:: 2018-10-03
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH_CONNECT
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.FOREGROUND_SERVICE
android.permission.FOREGROUND_SERVICE_MICROPHONE
android.permission.FOREGROUND_SERVICE_PHONE_CALL
See more
Size:: 33.62M
Email:: he*****@yay.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 9 hours ago

Ranking

# 452,091 ▲ 760

User reviews

Multiple users commend the Yay.com app for its ease of use, reliability, and helpful customer support. However, consistent Bluetooth audio problems that prevent headset use, poor call quality, app crashes on specific Android devices, and missing features like voicemail customization and message alerts are predominant issues. Additionally, notifications and incoming calls do not always integrate smoothly with the Android interface, causing inconvenience. While the app is praised for enabling productive remote communication, several core functionality flaws diminish overall user experience.

Pros

Easy to use and reliable as a VoIP softphone app for Yay service.
Good customer service, responsive and helpful in resolving issues.
App is rock solid and works well most of the time for long-term users.
Allows users to communicate remotely effectively, aiding productivity.
Free trial available to test basic features before subscription.

Cons

Bluetooth connectivity issues preventing headset/audio use are frequently reported.
Poor call quality during inbound and outbound calls noticed by multiple users.
App crashes on certain Android devices (e.g., Samsung S10e) when accessing Contacts.
Lack of features like Message Waiting Indicator (MWI) and customizable voicemail dialing.
Notifications and call answering are inconvenient, requiring manual app opening and causing screen issues.

Recent reviews

Bluetooth issue fix: go to App Info > Permissions > Nearby Devices > and allow. Support has been good. However inbound and outbound call quality is not great. Not sure why it can be such a contrasting difference when a standard mobile phone call works fine and desk-headset calls work fine.