TAMIL NADU STATE TRANSPORT CORPORATION - TNSTC
- Downloads:
- 3,310,355+ 26.04K
- Rating:
- 4.70 (110,286) 889 new ratings
- Creation date:
- 2020-01-28
- Email:
- tn*****@gmail.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Updated:
- 19 hours ago
Ranking
User reviews
Users appreciate the government effort and some usability features like fast booking and auto-filled user details. However, most reviews highlight serious problems such as payment failures without ticket confirmation, slow or missing refunds, frequent app errors especially with seat selection, poor customer support, inaccurate bus and seat info, and forced repeated logins. These issues cause frustration and distrust among users, making booking unreliable and inconvenient.
Pros
- Good initiative by the government to digitize bus ticket booking.
- User interface auto-fills registered user details (mobile and email) during booking, which some users liked.
- The app is fast enough for ticket bookings when it works properly.
Cons
- Frequent payment failures and money debited without ticket confirmation; refunds are slow or not received.
- Seat selection issues where seats remain locked even after canceled or incomplete bookings.
- Poor or no customer support; support numbers often busy or unresponsive.
- Inaccurate or misleading seat availability and bus timing information leading to confusion and inconvenience.
- Forced login every time the app is opened; app is not user-friendly and has navigational problems.
Recent reviews
Wast of booking from this application It shows the bus type was deluxe but working was very very bad, no proper seating. Asked conductor for our seats, he said no allotment of seats. You have to sit where ever the vacancy available Booked from rameswaram to Thanjavur the journey time show as nearly 6hrs but it took 9hrs to complete it. Grate lesson learned that not to travel in gov busses
by
Rohith Yadav, 2025-01-18
Very very worst experience. Payment debited but ticket not confirmed. This had happened 3 times in a year now, lost almost 1500rs😡. Didn't get refund also. Seriously this is needed to be fixed soon
by
Austin Jona, 2025-01-15
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