Reviews of JustCall - Cloud Phone System
List of user reviews and ratings for JustCall - Cloud Phone System
Total ratings
3.53
(Rating count:
3,201)Review summary
Pros
- Good customer support
- Integrates well with Zoho and other CRM systems
- Message scheduling feature is beneficial for workflow
- Easy to use dashboard and user interface
- Auto dialer feature is considered the best among competitors
Cons
- Frequent app crashes and reliability issues
- Poor call quality and connectivity problems
- Difficulties in signing up and account creation
- Inadequate integration features on the Android app compared to the iOS version
- Unresponsive support team and lack of effective help
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User reviews
Recent rating average:
1.50
All time rating average:
3.53
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-23 |  | | Still can't get integration to work after 2 years!! |
| 2024-11-11 |  | | Calls ring over other ongoing calls and videos. Support does not provide emaiil address (in app) So ask for help! Nope, just kidding😠 |
| 2024-11-09 |  | | Terrible app. I used my work email and it does not even allow me to create an account. I have also tried signing in with Google authentication. Nothing works. This app is just junk clogging up the Play Store. Save your time and try something else. |
| 2024-11-05 |  | | No customer service must have foreign operators ( not usa) as all spots are for middle of the night. |
| 2024-10-17 |  | | They charge per minute for calling a landline. Call quality often poor. 2 months after switching to them, we are moving our business to another provider. Also, app crashes and unreliably updates |
| 2024-10-11 |  | | Super stupid app. Can't make any call as well as no option to sign up |
| 2024-08-01 |  | | Keeps trying to update. Every single time I open the app. When in the app and I tap back, then it is very easy to tap the update button. And the update disables my Pixel 6 from texting pictures. |
| 2024-07-25 |  | | Decent, but still far behind the iOS app. If my screen goes off, the call cuts out or if I switch apps on my phone while on a call the call cuts out. I don't have these issues on my iPad. |
| 2024-07-17 |  | | It keeps wanting me to approve permissions but dulls everything out, so can't even approve or not . |
| 2024-07-10 |  | | The improvements they have made with this app over the last year are incredible, and it plugs into our CRM very nicely !! |
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