ezMobile(MFG)-Support

ezMobile(Samsung) Support is a powerful mobile remote support solution designed exclusively for Samsung devices. It enables mobile service operators to assist customers instantly by accessing their Android devices remotely. With ezMobile, operators can control the mobile screen in real-time, engage in live chat during sessions, transfer files, and even use drawing tools to highlight or guide on the customer's screen.

To use ezMobile, customers simply install the app from Google Play, enter a secure 6-digit access code provided by the operator, and receive prompt assistance. This extension ensures efficient troubleshooting and enhances customer support experience, making it an essential tool for Samsung mobile device support teams.