CIBC US Mobile Banking

Name: CIBC US Mobile Banking
Rating: 1.86 (337 reviews)
Author: CIBC Bank USA

Bank anytime, anywhere with the convenience of CIBC US Mobile Banking.

Install

CIBC US Mobile Banking offers a fast, secure way to manage your finances from anywhere. Easily view account balances, recent transactions, and manage checking or savings accounts right from your Android smartphone.

Key features include person-to-person payments with People Pay, mobile check deposits via photo, bill payments with scheduling options, and quick access to CIBC US representatives and ATM locations. To use this app, a CIBC US deposit account and NetBanking access are required. Enjoy convenient banking with no additional mobile banking fees (message and data rates may apply).

By:: CIBC Bank USA
Downloads:: 56,112+ 158
Rating:: 1.86
(337) 1 new ratings
Version:: 5.0.31 (Last updated: 2025-02-13)
Version code:: 1703016080
Creation date:: 2013-11-14
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH
android.permission.BLUETOOTH_CONNECT
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.CHANGE_WIFI_STATE
See more
Size:: 101.12M
Email:: US*****@cibc.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 8 hours ago

Ranking

# 250,118 ▼ 68

User reviews

The CIBC US Mobile Banking app consistently frustrates users with frequent crashes, login problems, and very limited functionality. While it supports biometric sign-in and lets users check balances and use Zelle, many essential features like detailed account information and fund transfers are missing or broken. Users complain about a basic and outdated UI, repeated need to reinstall the app when errors occur, and poor in-app customer support. These recurring issues cause significant inconvenience and dissatisfaction, leading some users to consider switching banks.

Pros

Supports biometric login (fingerprint) providing convenient access.
Allows users to check account balances easily.
Integration with Zelle for money transfers is available through the app.

Cons

Frequent errors and crashes requiring app reinstallation to regain access.
Limited functionality: inability to transfer between accounts, view detailed CD account info, or add payees.
Poor user interface and lack of updates resulting in outdated and unattractive design.
Login issues including forced entry of user ID despite biometric settings, and frequent resets of login preferences.
Lack of proper customer support within the app, requiring users to contact bank externally via email or phone.

Recent reviews

I'm talking about CD accounts here. The app needs more improvements. It doesn't show anything else except for the balance and last 2 transactions. No details, no maturity information and options. It's very primitive. The most basic app you could imagine, maybe done by highschoolers or some amateurs. You can't directly message the bank staff either. It only shows contact email address and you have to use your own email app to communicate.

vinie man, 2024-12-26

The app does not work well. I get error messages that my device is not recognized and have to reinstall. I get errors transferring money between my own accounts which works perfectly fine on a computer. I transferred my number to Zelle, allowed access to contacts, and it will not load the send page. It is one of the least functional banking apps I've ever used.