Star Cool Service

Service guides, Alarm code look-up, Warranty check & News for Star Cool Reefers

Star Cool Service is a comprehensive Chrome extension designed to streamline maintenance and management for Star Cool Reefers. It empowers users to check warranty status, document claims with photos and videos, and download important data files directly from their mobile devices.

Key features include an Alarm Code Lookup tool for quick troubleshooting, a Dashboard to retrieve data logs and update software via the Star Cool Connect dongle, and a versatile Toolkit for converting temperatures and refrigerant values. Additionally, the extension provides instant access to all service manuals, instructional videos, technical bulletins, and news updates, making it an essential tool for efficient and effective Star Cool Reefer servicing.

Install

By:: Maersk Container Industry A/S
Downloads:: 26,742+ 38
Rating:: 4.33
(168) 1 new ratings
Version:: 5.1.4 (Last updated: 2025-03-24)
Version code:: 57
Creation date:: 2017-04-24
Permissions:: android.permission.ACCESS_NETWORK_STATE
android.permission.BLUETOOTH_CONNECT
android.permission.BLUETOOTH_SCAN
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE
android.permission.INTERNET
android.permission.NFC
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE
See more
Size:: 32.57M
Email:: mo*****@starcool.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 18 hours ago

Ranking

# 336,668 ▲ 575

User reviews

Users find the Star Cool Service app useful and user friendly for managing unit warranty and controls. However, multiple reviews highlight significant cons including very slow startup times, mandatory internet connection for certain features, poor compatibility with newer Android versions and devices, and connectivity issues with USB/Bluetooth devices. Additionally, the app sometimes fails to launch properly from the home screen. These issues reduce overall user satisfaction despite the app's useful features.

Pros

Useful application for checking unit warranty details and other services related to reefers.
Handy and user friendly interface.
Provides access to control options and alarm codes relevant to the equipment.

Cons

App is very slow to start, sometimes taking up to half an hour.
Requires internet connection to search alarm codes unlike previous version.
Compatibility issues with newer Android versions (Android 11) and devices (e.g., S6 Edge) causing failures to start or function.
Problems connecting to star cool USB devices via Bluetooth on Android devices.
App often fails to start from home screen, requiring opening via Google Play Store.