KSMART - Local Self Government

Citizen Services from local government institutions Kerala

KSMART - Local Self Government is a comprehensive Android application that connects citizens, residents, and visitors to essential local government services in Kerala. This app allows users to apply for civil registrations, building permits, property tax payments, and public grievance redressal directly from their smartphones. With KSMART, you can easily download vital certificates and track your service applications, ensuring a convenient and efficient experience with local government institutions.

Install

By:: Information Kerala Mission Society
Downloads:: 369,971+ 17.86K
Rating:: 4.04
(4,417) 0.15
Version:: 1.1.31 (Last updated: 2025-04-14)
Version code:: 62
Creation date:: 2024-01-02
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.INTERNET
android.permission.READ_MEDIA_AUDIO
android.permission.READ_MEDIA_IMAGES
android.permission.READ_MEDIA_VIDEO
android.permission.RECORD_AUDIO
android.permission.WRITE_EXTERNAL_STORAGE
See more
Size:: 39.06M
Email:: ad*****@ikm.gov.in
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 18 hours ago

Ranking

# 103,383 ▲ 2,798

User reviews

Pros

User-friendly interface that is easy to navigate.
Convenient for accessing local government services in one app.
Some users found it neat and tidy when it was functioning correctly.

Cons

Inability to verify OTP for registration and mobile number login.
Critical functionalities like tax payment and document uploads are not working properly.
Lack of customer support responsiveness, leading to user frustration.
Issues with incorrect translations affecting important document processing.
Frequent errors in processing applications and payments, causing multiple user complaints.

Most mentioned

OTP verification issues preventing registration and login.
Failure to pay taxes and access core services via the app.
Inadequate customer support and responsiveness from help desks.
Technical errors in processing applications and payments.
Bugs preventing users from uploading documents or receiving certificates.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Not working. As i entered the OTP to verify my phone number while registering. But the app always says FAILED TO PROCESS YOUR REQUEST. Useless app.

Ebin Joy, 2025-01-21

OTP to login is not working. I used to pay tax using the same through website. OTP is not working on website either. Govt should pay the telephone dues first to solve this.