Find nearby EV chargers and fast charge at 1,000+ stations with EVgo!
- By:
- EVgo
- Rating:
- 4.55 (6,727) 76 new ratings
- Version:
- 10.3.0 (Last updated: 2025-04-17)
- Version code:
- 122005
- Creation date:
- 2017-08-30
- Permissions:
- android.permission.ACCESS_ADSERVICES_AD_ID
- android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- android.permission.ACCESS_COARSE_LOCATION
- android.permission.ACCESS_FINE_LOCATION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.ACCESS_WIFI_STATE
- android.permission.CAMERA
- android.permission.DOWNLOAD_WITHOUT_NOTIFICATION
- android.permission.FOREGROUND_SERVICE
- android.permission.FOREGROUND_SERVICE_DATA_SYNC See more
- Size:
- 67.21M
- Email:
- EV*****@evgo.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Updated:
- 9 hours ago
User reviews
Users appreciate EVgo's generally reliable charging speed and helpful phone customer service. However, the app suffers from frequent crashes, slow performance, and bugs, making it frustrating. Many chargers are reported out of order or slow to be fixed. Essential app features are missing, and billing or payment issues are common complaints. User experience worsened with recent updates, although network coverage and pricing remain acceptable to some.
Pros
- Chargers generally work and charge as fast as the car supports.
- Customer service is responsive and helpful, especially via phone calls which can solve issues quickly.
- App allows searching for nearest charging locations and monitoring charging session status.
- The company offers competitive pricing especially with their subscription plans.
- The network coverage is decent with multiple charging stations in various locations.
Cons
- App frequently crashes, logs users out, and has slow load times, leading to a poor user experience.
- Many chargers are often out of order or malfunction, and the company is slow to repair them.
- The app lacks essential features like Android Auto support, tap-and-pay, and a trip planner, decreasing usability.
- Users report problems with account setup, payment processing, and hidden or misleading pricing causing billing issues.
- The new app update introduced multiple bugs such as inability to stop charging through the app and persistent unwanted notifications.
Recent reviews
EDIT: now downgraded to one lonely star 1. EVgo's newest sites don't appear in app, for many users not just me. So I can't use app to start & monitor. 2. NFC start doesn't work. 3. New promotional notifications from app can't be turned off, have to turn off ALL notifications. 4. Map is very slow to load. Don't reply here telling me to call in and report, I've already tried that and gotten nowhere. If you want to have a SENIOR staffer discuss, you have my contact info. EDIT: all still problems!
by
Chris Campbell, 2025-01-20
If only it were simply the case that many of their chargers are out of order, or the ones that do work cost twice as much as the competition. But the app has started constantly spamming me with push notification ads ever few days, even though I have then turned off in settings. Zero stars. Deleted the app and I'll find other places to charge until this is fixed.
by
Henry Babcock, 2024-12-19
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