Your Health Has Met Its App (℠)
- By:
- Cigna
- Downloads:
- 3,436,412+ 7.46K
- Rating:
- 4.20 (19,393) 81 new ratings
- Version:
- 6.88.0 (Last updated: 2025-04-04)
- Version code:
- 843
- Creation date:
- 2012-12-14
- Permissions:
- android.permission.ACCESS_COARSE_LOCATION
- android.permission.ACCESS_FINE_LOCATION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.ACCESS_WIFI_STATE
- android.permission.ACTIVITY_RECOGNITION
- android.permission.BLUETOOTH
- android.permission.CALL_PHONE
- android.permission.CAMERA
- android.permission.DOWNLOAD_WITHOUT_NOTIFICATION
- android.permission.FOREGROUND_SERVICE See more
- Size:
- 131.52M
- Email:
- Ci*****@cigna.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Updated:
- 18 hours ago
User reviews
Users consistently report the myCigna app as very slow and prone to freezing. The biometric login feature is unreliable, often resetting and forcing multiple password entries. Navigation is cumbersome, with issues like ineffective back buttons and difficulty returning to search results. Multiple features return errors, display maintenance notices, or fail to load data, frustrating users. Login problems are common, including password errors and unexpected logouts, making the app difficult to use for basic insurance management tasks.
Pros
Cons
- App is extremely slow with long loading times and frequent freezes.
- Biometric login is unreliable, frequently resetting and requiring reauthentication.
- App's navigation is poor, including non-functional back buttons and difficulty returning to previous screens.
- Many features often return error messages, show maintenance notices, or fail to load content properly.
- App frequently logs out users abruptly and has issues with password recognition and login errors.
Recent reviews
The app lately is incredibly slow. Like 10 minutes to sign in. I often can't find doctors in the app because the Find Care page never loads. Also when trying to find certain types of docs, you have to answer a bunch of questions first. Then it displays 4 "matches." If you click one of the profiles to learn about the provider, you can't go back to the same list. You have to go thru the process and answer the questions the same way to get the same matches. It's dumb.
by
The Girliedrummer, 2025-02-01
Can not sync to MyFitnessPal or Fitbit. I've read every help file, followed all instructions to the letter, reinstalled all apps and ran through the instructions, again to the letter, more than a dozen times over the last month. After hours of trying, I realized that just don't want you to be able to earn rewards.
by
Terry Dolan, 2025-01-28
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