BCBSTN

Name: BCBSTN
Rating: 2.87 (1010 reviews)
Author: BlueCross BlueShield of Tennessee

BCBSTN - Access to your health information right at your fingertips.

The BCBSTN Chrome extension brings the BlueCross BlueShield of Tennessee app features right to your browser. Enjoy faster login options like Touch and Face ID, live online chat with care team agents, and a centralized hub for your plan coverage and costs.

Easily view and share your digital Member ID card, find local providers along with estimated costs, and access telehealth services for convenient virtual doctor appointments. BCBSTN helps you stay informed and confident about your healthcare anytime, anywhere.

Install

By:: BlueCross BlueShield of Tennessee
Downloads:: 319,411+ 1.08K
Rating:: 2.87
(1,010) 5 new ratings
Version:: 9.1.1 (Last updated: 2025-04-09)
Version code:: 511
Creation date:: 2013-05-31
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_NOTIFICATION_POLICY
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
See more
Size:: 117.12M
Email:: mo*****@bcbst.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 19 hours ago

Ranking

# 111,498 ▲ 120

User reviews

The BCBSTN Android app is criticized overwhelmingly for frequent login problems, including inability to enter credentials and endless loading screens. Many key functions such as viewing claims, sharing insurance cards, and doctor info often fail or do not load. The app exhibits poor performance with slow load times and frequent glitches. Several users report critical issues with payment processing leading to billing errors. However, when it works, it provides useful resources like doctor listings and benefits information, especially helpful for elders and special needs users. The app requires significant improvements in reliability and usability.

Pros

Lists doctors in the area with contact information, aiding users in finding care providers.
Contains helpful hints throughout the app for users needing guidance.
Offers useful functions such as medication history entry and member benefits information for certain users.
Provides features beneficial to elder users and those with special needs insurance.
Allows users to view insurance cards and coverage information when functioning properly.

Cons

Frequent login issues including inability to input username/password, endless loading spinners, and constant verification code requirements.
App functions are often broken or do not work, such as sharing the insurance card, accessing doctor information, and viewing claims details.
Slow loading times and frequent crashes or freezes, rendering the app unusable at times.
Poor communication and maintenance with prolonged 'under maintenance' messages and unresolved bugs over months.
Payment processing failures causing payments to not be recorded properly, leading to billing complications.

Recent reviews

This app and the bcbstn website are absolute garbage!! If this is a sign of how their coverage is then I fear many people's lives are going to be in danger due to this idiotic company denying coverage for necessary medicines and procedures, because their online access is criminally bad!!

Jon Watso, 2025-02-03

I have BCBS of Tennessee Special Needs Insurance. Problem. Can't use my Insurance for Dental and Vision. Pretty much worthless. Dont be Scammed because of your Mental Diseases. And, Pharmacy can't get my medicines filled correctly. Y'all got Blood on your hands