MobilePay by PaySafe

Name: MobilePay by PaySafe
Rating: 3.631068 (251 reviews)
Author: Apriva, LLC

Turn your mobile device into an EMV® mPOS terminal with Mobile Pay by PaySafe

MobilePay by PaySafe transforms your Android smartphone or tablet into a powerful EMV® certified mobile point-of-sale (mPOS) terminal. Easily accept credit cards, signature debit, and chip card payments with support for EMV and magnetic stripe readers.

Key features include an intuitive Android interface, virtual terminal for mail/telephone orders, digital invoices payable from any device, and seamless cloud-based management for inventory and sales. Enjoy secure transactions with end-to-end encryption and two-factor authentication. Manage sales, issue refunds, track cash and check transactions, and send receipts via SMS or email — all from one convenient app. Backed by 24/7 customer support, MobilePay by PaySafe empowers merchants to accept payments anywhere with ease and confidence.

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By:: Apriva, LLC
Downloads:: 59,580+ 22
Rating:: 3.63
(251)
Version:: 10.17.0 (Last updated: 2025-03-20)
Version code:: 18672
Creation date:: 2016-04-11
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.BLUETOOTH_ADVERTISE
android.permission.BLUETOOTH_CONNECT
android.permission.BLUETOOTH_SCAN
android.permission.CAMERA
android.permission.INTERNET
See more
Size:: 105.70M
Email:: cu*****@apriva.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 243,841 ▼ 176

User reviews

Users find the MobilePay by PaySafe app generally easy to use and effective when properly configured with merchant accounts. However, many express frustration over hidden and excessive fees, poor customer support, technical issues affecting app performance, and restrictive contract terms. Refund processing is also criticized. Overall, while the app has functional pros, the negative experiences with fees, service, and reliability heavily impact user satisfaction.

Pros

The app is easy to use and works well for those who have their merchant services set up properly.
The app integrates with various merchant service companies, providing flexibility to users.
The app can help process credit card payments efficiently when the account is correctly configured.

Cons

Frequent hidden fees and additional charges like batch header fees and monthly processing fees that are not clearly communicated.
Poor and unresponsive customer service, with delays and lack of effective support when issues arise.
Login and technical issues such as being unable to send invoices, frequent app errors, and the need to uninstall and reinstall to fix problems.
Mandatory fees and contract terms, such as subscription fees, minimum transaction requirements, and cancellation fees, that are considered excessive or unfair.
Refund processing limitations, including inability to process partial refunds and additional fees on refunds.

Recent reviews

There seems to be a lot of confusion about this app, allow me to clarify. There are MANY merchant service companies that use this third party app to process payments. Please stop giving this app 1 star because you are having problems with YOUR merchant services company as that has NOTHING to do with this app. The app works great, just be careful and do lots of research about what company you choose to set up your merchant account with.

Yuck Fou, 2022-04-11

I really wish I would have checked these reviews before I chose this company. I signed up a month ago, after some miscommunication on their part, I recieved a card reader yesterday. I've now had to call customer service 7 times since I signed up. Update: yeah... I hate this company. I'm canceling. They don't even know how to fix the issues I keep having