AMC CCRS Official

The AMC CCRS Official is a comprehensive complaint management app designed exclusively for Ahmedabad Municipal Corporation (AMC) authorities. It provides an enterprise-level solution to monitor, update, and resolve citizen complaints seamlessly.

Key features include secured user authentication, easy access to allocated complaint details, viewing images captured at complaint sites, and real-time updates of complaint statuses such as closed, work in progress, or on-hold. The app also incorporates SLA notifications with distinct color coding to streamline complaint redressal processes and enhance user satisfaction.