Reviews of 3D Viewer by Chief Architect
List of user reviews and ratings for 3D Viewer by Chief Architect
Total ratings
3.46
(Rating count:
347)Review summary
Users appreciate the app's ability to smoothly display and share 3D home designs with clients, praising its complement to Chief Architect software and fast performance without ads. However, many report significant memory issues causing crashes on even high-end devices, navigational difficulties, login challenges including no password manager support, and trouble loading files from local or cloud sources. The app offers powerful features but has usability and stability problems that impact the user experience.
Pros
- Allows easy sharing and viewing of 3D home design models with clients and professionals.
- Works smoothly and responds fast without ads.
- Great complement to the Chief Architect Home Designer software for professional and DIY designers.
- Enables viewing and touring of home models on the go, enhancing architect/client interactions.
- Syncs well with files uploaded from Home Designer Pro and offers good renderings.
Cons
- App frequently runs out of memory and crashes on high-end devices when loading models.
- Difficult to navigate and unintuitive interface with a learning curve for new users.
- No easy method to sign into Chief Architect account within the app; logging in is cumbersome.
- Cannot paste passwords or use password managers, making login inconvenient.
- Limited or confusing ability to load files from local storage or external sources like Google Drive.
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User reviews
Recent rating average:
2.80
All time rating average:
3.46
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-04 |  | | Cannot get to work |
| 2024-08-27 |  | | App is not intuitive at all for use and viewing to move about the design |
| 2023-08-13 |  | | Such an awesome ability to show clients a design easily, so far my experience with the app has been surprisingly stellar, no glitches, works smoothly, nothing to complain about. |
| 2023-08-04 |  | | Chief Architect 3D Viewer and Home Designer are fantastic tools for DIY designers! It's been a great way to share concepts to friends, family and professionals to help realize our vision. Home Designer Pro is not cheap to buy, so we are just renting/licensing the program while working through the design of our program! |
| 2023-07-22 |  | | Works well once logged in, but impossible to log in using a password manager as you can't paste the password. |
| 2023-03-30 |  | | Difficult to navigate, does not let you sign in to your chief account, or I haven't found it. I think you have to make public and share to yourself? |
| 2022-09-12 |  | | Very happy the tech support for this product is so quick and responsive. My issue was resolved and now the app loads the model as expected |
| 2022-05-01 |  | | Won't work on phone.. gives low memory error and closes the model. Can't download to memory card... worthless! Yes I closed closed all apps and cleared memories. I have a new Samsung. Still difficult to view model, can't turn in the the same room standing still. Direction moves to fast and does not move on a level field without much manipulation and miniscule adjustment...then dies from lack of memory.... |
| 2022-03-15 |  | | App isn't completely easy to set up and use (minor stuff; doesn't work with a password manager for example). And there's a learning curve on the Home Designer software that may test your patience if you're trying to be your own architect. That said, the power of what they can do as a package is just awesome. Absolutely indispensable throughout the design/build process. |
| 2022-03-03 |  | | Unfortunately, my new Galaxy S22 Ultra phone (with 12 GB of memory) doesn't allow viewing of the sample files: "Ran out of memory". I read Chief's comments for the other reviewer with the same complaint as I, and their advice to "close apps" is not helping the issue. My phone has 12 GB of memory and it is NOT my phone that is causing this issue. If it helps the developer, the model does show for a fraction of a second before the error messages show. |
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