Zeelo

Name: Zeelo
Rating: 3.764706 (213 reviews)
Author: Zeelo LTD

Fast, efficient and safe transport to and from work or school.

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Zeelo is a smart bus platform designed to simplify daily commutes for thousands traveling to work or school. The app allows users to purchase and manage travel passes, modify trips, and receive real-time notifications about delays. Riders can conveniently track their vehicle live and show electronic tickets for boarding. With 24/7 customer support available directly within the app, Zeelo ensures a seamless, safe, and eco-friendly travel experience for corporate and school communities.

By:: Zeelo LTD
Downloads:: 69,818+ 284
Rating:: 3.76
(213) 0.08
Version:: 4.22.0 (Last updated: 2025-03-31)
Version code:: 959
Creation date:: 2019-10-01
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE
android.permission.RECEIVE_BOOT_COMPLETED
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Size:: 57.30M
Email:: da*****@zeelo.co
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 15 hours ago

Ranking

# 227,881 ▼ 9

User reviews

Users find Zeelo's service hampered by a buggy and unreliable app that struggles with peak usage, causing booking failures, missing tickets, and poor trip tracking. While the drivers are friendly and customer support responsive, the app's technical issues severely impact usability, leading to user frustration and delays.

Pros

Friendly and well-trained drivers
Customer service is responsive and helpful
Buses are generally neat and comfortable
Booking can be seamless when the app functions properly

Cons

App frequently crashes and has numerous bugs
Unable to book or access tickets reliably
Poor handling of high user volume causing errors and delays
Lack of useful features like trip cancellation or repurchase tickets
Tracking and notifications for bus trips do not work properly

Recent reviews

2023: "Something went wrong. Please try again" 2024: *booked tickets have disappeared* 2025: "All Sorted" *no tickets booked*. 7 more years to officially become the worst app of the decade.

Rajas Gaikwad, 2025-01-16

Most useless app, can't handle user volume during peak timing. Random irrelevant error messages. Few non-professional drivers who don't care about timing. The greatest customer support who never solved and issues till date. Zeelo can get rid of customer support and use that budget to improve their website and application