EU Exit: ID Document Check

Name: EU Exit: ID Document Check
Rating: 4.428571 (10552 reviews)
Author: UK Visas and Immigration

Confirm your identity for your EU settlement application

EU Exit: ID Document Check - Verify Your Identity

"EU Exit: ID Document Check" is a convenient Android app that allows UK residents, particularly EEA or Swiss nationals, to verify their identity for the EU Settlement Scheme online. By using the app, users can avoid mailing identity documents, instead taking photos of their documents and themselves to complete the verification process. It is designed for security and privacy, with no personal information saved on the device, and it works best on Android 12 or above.

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App stats

By: UK Visas and Immigration

Downloads: 2,951,942

1.71K

Rating: 4.43

(10,552)

14 new ratings

Version: (Last updated: 2025-02-14)

Email: se*****@homeoffice.gov.uk

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 30,833 ▼ 29

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

The app can work well under the right conditions, particularly with compatible devices and settings.
Provides a quick way to apply without needing to visit physical locations, which is convenient for users.
Once successfully scanned, the application process can be straightforward and efficient, saving time compared to traditional methods.

Cons

Frequent scanning issues, especially with passport chips, leading to frustration and multiple failed attempts.
The app crashes or times out, resulting in lost progress and needing to restart the application process.
Poor help desk response times and lack of clear instructions contribute to user difficulties throughout the process.

Most mentioned

Issues with NFC scanning of passports, often requiring multiple attempts or alternative methods to get it working.
Problems with app crashes, unresponsiveness, or timeouts during the application process.
Need for better instructions for scanning the passport chip, as many users found the guidance lacking or unclear.

User reviews

My wife wants to apply for settled status as a family member. The only way to prove her identity is by using her identity card. However, all the residence cards have expired after the system became digital. In the app, she is not authorised to use her passport as her identity document because she is not from de UE. The app needs to be updated!