Livi – See a Doctor by Video

Medical advice & referrals. 7 days a week.

Livi - Video Doctor App for Convenient Medical Care

"Livi – See a Doctor by Video" is an innovative Android app that connects you with experienced UK-based GPs or local healthcare providers via video consultations. Available 7 days a week, it offers drop-in or scheduled appointments, ideal for busy families needing quick medical advice. With a focus on safety and quality, Livi has served over 10 million patients in Europe, providing support for a variety of health issues, making healthcare accessible anytime, anywhere.

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App stats

By: KRY International

Downloads: 2,170,366

5.68K

Rating: 4.47

(51,826)

331 new ratings

Version: 3.81.0 (Last updated: 2025-02-04)

Version code: 682

Creation date: 2018-09-14

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.BLUETOOTH
android.permission.BLUETOOTH_CONNECT
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.FOREGROUND_SERVICE_MICROPHONE
android.permission.FOREGROUND_SERVICE_PHONE_CALL
android.permission.INTERNET
android.permission.MANAGE_OWN_CALLS

Size: 106.54M

Email: su*****@livi.co.uk

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 37,751 ▼ 56

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Convenient and easy to use for booking appointments
Quick access to healthcare professionals, often available within an hour
Doctors are friendly, helpful, and professional during consultations
Great for common illnesses and avoiding long wait times for in-person appointments
Allows for evening and flexible appointment times

Cons

Inconsistent experiences with doctors; quality may vary
Technical issues with app usability and performance
Frequent problems with appointment confirmation and notifications
Poor customer service experience during technical difficulties or appointments
Issues with login and setup, particularly on certain phone models

Most mentioned

Quality and reliability of video appointments vary depending on the doctor
App often experiences technical glitches and poor usability
Long wait times and issues with appointment cancellations or rescheduling
User frustration with customer support
Initial setup difficulties and problems logging into the app

User reviews

Given how busy family doctors can be in France, this is excellent for when you get a common viral illness (flu, gastro, etc) and your doctor has the whole day taken.

Rafael Falcon, 2025-01-22

Very dependent on the GP - today lovely, helpful and compassionate. The one before could barely speak English, seemingly incompetent and couldn't wait to get me of the phone.