2degrees Mobile

The official 2degrees mobile app

2degrees Mobile - Official App for Customers

"2degrees Mobile" is the official app for 2degrees customers, enabling management of multiple accounts, checking balances, viewing bills, tracking usage, and topping up Prepay numbers efficiently from your mobile device.
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App stats

Downloads: 2,991,610
Rating: 3.31
(9,188)
Version: 25.0.0 (Last updated: 2025-02-10)
Version code: 709
Creation date: 2012-12-12
Permissions:
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.INTERNET
  • android.permission.READ_CONTACTS
  • android.permission.VIBRATE
  • android.permission.WAKE_LOCK
  • com.google.android.c2dm.permission.RECEIVE
  • com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
  • com.twodegreesmobile.twodegrees.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Size: 35.98M
Full description: See detailed description

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Inability to log in to the app
    • Payments and top-ups do not go through or are duplicated
    • App frequently crashes or shows error messages
    • Poor customer service and support
    • App does not work without an active data connection
    Most mentioned
    • App login issues
    • Payment processing failures
    • App crashes or freezes
    • Poor user experience and functionality
    • Customer service dissatisfaction
    User reviews
    I data shared 3G per month (data limited) with my daughter in hospital (2 months) with the app. I found out that she was drawing far more - a fault of the app. I have 2 months of unsatisfactory interactions with 2 degrees and they have not repaid me over 30 GB of rollover data. Every interaction with 2degree customer service has been a customer disservice!
    by Robert Ritchie, 2025-01-27
    The latest version of the app is rubbish. Can not login so did a password reset etc etc. and when I try to select my account to just goes oops try again. Login works for webpage but that shows me numbers that aren't mine and haven't been for years
    by Mark, 2025-01-26
    View all user reviews