Care Health - Customer App

Name: Care Health - Customer App
Rating: 3.93 (57047 reviews)
Author: Care Health Insurance limited

Simplify your insurance claims and policy renewals with CHI app.

Care Health - Customer App is a user-friendly Android application by Care Health Insurance that helps users simplify their insurance claims and policy renewals. With a focus on consumer-centricity, the app leverages technology to enhance customer service and deliver value in health insurance management, making it easier for both individual users and corporate employees to access and manage their health insurance needs.

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By: Care Health Insurance limited

Downloads: 5,794,495

87.05K

Rating: 3.93

(57,047)

225 new ratings

Version: 12.0 (Last updated: 2025-03-21)

Version code: 179

Creation date: 2018-11-16

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.ACTIVITY_RECOGNITION
android.permission.BLUETOOTH_CONNECT
android.permission.BROADCAST_CLOSE_SYSTEM_DIALOGS

Size: 181.54M

Email: cu*****@careinsurance.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 9 hours ago

Ranking

# 18,924 ▲ 191

User reviews

Pros

Cons

Frequent app crashes and bugs causing frustration during use.
Slow performance and loading times, particularly with fitness tracking features.
Inconsistent syncing with fitness and health data, leading to inaccurate tracking.
Poor customer service experiences, with unresponsive support staff.
Technical difficulties with document uploads and KYC updates.

Most mentioned

App crashes and technical errors when accessing features.
Slow performance and difficulty syncing fitness data.
Poor customer service and lack of support.
Issues with the fitness tracker not recording data accurately.
Problems with uploading documents and completing KYC.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

The app is not functioning properly. I uploaded all the required documents, but my claim was rejected due to insufficient documents. Upon reviewing, I found that only one page of the doctor's prescription is showing, and no other documents are visible. Additionally, even though there are mandatory documents that must be uploaded before submission, these are not being displayed either.

sparsh singh, 2025-02-04

Care app crashes whenever I try to open the wellness tile on my samsung s25 with a message Something went wrong with Care Health Insurance Care Health Insurance closed because this app has a bug. Try updating this app after its developer provides a fix for this error. Can this be fixed?