Smart Salon

India's 1st Smart Salon serving you quality services and branded products
▶
"Smart Salon" is an all-in-one platform for beauty services and products in India, featuring 100+ outlets across 50+ cities. Users can book appointments, shop for authentic beauty products, and enjoy various salon services easily. With a user-friendly interface and convenient features, it simplifies your grooming needs, offering a hygienic and safe experience at the best salons. Get alerts for discounts and enjoy referral bonuses as you explore the world of beauty with Smart Salon.
Free APK download
Downloads: 321,155
Rating: 4.53
(3,537)
Version: 1.1.4.208 (Last updated: 2024-04-15)
Version code: 299
Creation date: 2017-11-30
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.CALL_PHONE
  • android.permission.CAMERA
  • android.permission.CHANGE_WIFI_STATE
  • android.permission.FOREGROUND_SERVICE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
    • See more
Size: 26.81M
Full description: See detailed description
Updated: 2 months ago

User reviews

Pros
  • Some users mention that the app offers huge discounts on services.
  • A few users appreciate the timely delivery of products.
Cons
  • Poor customer service and unresponsive support.
  • Frequent appointment cancellations and no-shows by beauticians.
  • Issues with subscriptions and salons refusing to honor bookings.
  • Inconsistent service quality and unsatisfactory experiences reported.
  • Difficulties in reaching customer support for modifications and issues.
Most mentioned
  • Customer service issues.
  • Appointment cancellations and scheduling problems.
  • Unsatisfactory service quality from beauticians.
  • Problems with subscription management and salon participation.
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
This app and the company behind it is a fraud. They just take the booking and do not send the person for service. They won't pick up the phone. Later they will gaslight saying you have made the cancellation. Your money may get stuck if you do not exercise caution. This happened twice with me. Please do not make any booking and give them any money.
by Anil Bharadwaj, 2023-01-18
Worst coustomer service. They just take the booking and the service agent keeps rescheduling the meeting. They are not at all punctual and lack basic eticates to communicate. Extremely poor customer service support. It is better to book an appointment to the nearest saloon. Never ever depend on this app. Giving it a 1star.
by Mohit Sharma, 2022-10-12
A very bad experience. I don't know how they have positive reviews. Very unprofessional beautician. Waxing horrible, cleanup horrible, their wax machine didn't work. I had to provide my induction. I am very dissapointed. I have a function to attend and I am not happy. She was in such a hurry. Just wanting to finish everything fast. Not at all customer oriented
by nimisha dutta, 2022-10-02
View all user reviews